OSPRY Docs

Getting started

Claiming your account

Who this is for: New customers (direct and agency), the first person to set up the account · Where: Welcome page at /welcome

What this does

After you pay on the OSPRY website, you land on a Welcome page that turns your purchase into a working account and makes you its Owner. Claiming links your sign-in to the account so you can enter the portal.

Steps

  1. Complete checkout on the OSPRY website. You are redirected to the Welcome page automatically.
  2. Watch which state the Welcome page shows:
    • Finalizing your account: your payment is still confirming with Stripe. This usually takes a few seconds. Click Refresh (or reload the page) in a moment.
    • Sign in to claim your account: your account is ready and you need to sign in. Sign in with the email you want to own the account (Google, GitHub, or an email magic link).
    • You are all set: you are signed in and the account is ready to enter.
  3. On the "You are all set" screen, click Enter OSPRY. You are taken to your Dashboard as the account Owner.

Tips & FAQs

  • The first person to claim becomes the Owner. Invite the rest of your team afterward (see Managing users).
  • Use the right email. Sign in with the email address that should own the account. You can add teammates later.
  • The claim link expires. Your one-time signup link is valid for a limited window (about 30 days). If you see "This signup link has expired", contact support to get back in.
  • Stuck on "Finalizing" for more than a minute? Refresh once more. If it persists, your payment may still be settling; wait a moment and try again, or contact support.
  • Agency accounts: the person who claims becomes the agency Owner and can then add client sub-accounts from the Agency area.